Friday, April 26, 2013

Franchisee Spotlight: Anand Patel


Before becoming a part of the Lenny’s Sub Shop franchise Anand Patel had an extensive career in hotel management. Patel received his hospitality and management degree from Collins School of Hospitality in Pomona, California. After graduating, Patel moved to Atlanta and operated a Country Inn & Suites for two years as the general manager. He then moved to Franklin, Tennessee and took over his father’s hotel company running the operations for 10 hotels in the Nashville area which he continues to do today.

Why did you choose an opportunity with Lenny’s?
I was familiar with Lenny’s because there is a location next to one of our hotels in Memphis. We used to do about $30,000 worth of catering every two years and they came up on my radar a lot. I saw Lenny’s available in Franklin, my home, and decided it was worth looking into. Just from my experiences with Lenny’s I knew it was a great opportunity.  I knew that I would be able to develop the business in this area as well.

What makes your business unique in the community?
We strive to make every experience unique and take our service to the next level. There is a lot of competition in the area, so we really have to stand out with the service and how we treat our customers.

Are you involved with any charities or do any community outreach with your business?
We have done a number of fundraisers for brain tumor foundations.  My daughter has a brain tumor and this cause really hits close to home. It’s just a way that we are able to give back and we’re fortunate to have this opportunity to help.

What are your expansion or development plans? What is your end goal with Lenny’s?
We currently own three locations and we've seen 28% sales increases since purchasing. Ideally, we would like to develop further into downtown Nashville.

Do you have any other interesting hobbies or passions?
I’m a huge Tennessee sports fan! 

Friday, April 19, 2013

Catering With Lenny's

For the Perfect Mix of Food & Fun! 

Lenny's box lunches and party platters are the perfect solution for everything from office meetings, employee appreciation events, and conventions to tailgating and holiday or birthday parties. From 1 to 1,000 people, we can accommodate any sized gathering you may have. 

Joseph C. from Deerfield Beach, FL recently had this to say:


"Had an amazing experience with Lenny's of Deerfield beach, FL. Catering was a hit for a meeting we held at my job, only remnants of lettuce remained."


Check out our website for more catering info by clicking HERE. If you don't see exactly what you're looking for, let us know and we will do our best to accommodate you. We have many years of catering experience and have catered everything from light luncheons to large dinners. Give us a call. We want to be a part of your next gathering! 

Friday, April 12, 2013

Positivity

We take pride in many things at Lenny's, from the fresh products to the satisfied customers. Still, one of the things we're most proud of is our high standard of customer service and the outstanding employees that make it possible. The internet makes it easy and convenient for complaints, but we're often taken back and touched when people go to great lengths to give a compliment. We feel that praise deserves to be heard, not for us, but for the employees who represented themselves in such upstanding ways. We're proud of you.

From Shop #49 in Memphis, TN:

"I am filling out this comment card to send some due recognition to the PM staff. During my visit tonight, another customer was being extremely rude to the employees preparing her food - to the point that other customers were looking around at each other shocked. Rather than respond harshly (or worse, as we all wanted to do), they continued to give her the same level of service they give every other customer and did what they could do to diffuse the situation while she continued to pepper them with rude comments. I was impressed by their professionalism and the manner in which they treated her with infinitely more respect than she gave tot hem or than she deserved. Their manager/owner/operator deserved to know that quality people are running the store on the PM shift in particular."

From Facebook in regards to Shop #350 in Ft. Walton Beach, FL:

"The other day, I was on my way home from the grocery store, and I saw an older woman pulled over. Then, I noticed the kind stranger who had pulled behind her to change her tire. I wasn't surprised to see it was the local Lenny's vehicle, since the employees there are some of the nicest people I've come across, but I was impressed. I was a little surprised when I saw that it was he owner of my favorite two shops. No wonder everyone there is so incredibly kind. It starts at the top."


Friday, April 5, 2013

Lenny’s Sub Shop Announces ‘Under 500’ Menu Board Transitions Helping Spearhead Calorie Awareness Across Sub Sandwich Industry


Memphis-Based Sub Shop Offers Voluntary Menu Transparency for Additional Guest Satisfaction

Memphis, TN – Lunch competition has never been more competitive and to address the lunch crowd’s growing need to remain healthy during this important meal, Lenny’s Sub Shop, a 150-unit sub sandwich franchise, has rolled out voluntary calorie information for select sandwiches in all of its sub shops nationwide. Nutritional and allergen information for all menu items is also available at lennys.com.

Considering the sensitivities many consumers have to high calorie intake, with the move, the sub franchise will not only continue to offer high-quality sub offerings, but do so starting at a value price point of $3.95.

With the initiative, the sub franchise has positioned itself as a pioneer in the healthy, good value sub option for lunch-goers. They have also created a new category on the menu called “Under 500,” with specific menu items under 500 calories per regular order serving, which includes all toppings except olive oil and cheese.  Featured are 12 every day sandwiches, such as Classic Kaiser, Italian Kaiser, Roast Beef Regular Sub, Roast Beef Kaiser, Mile High Turkey Regular Sub, Mile High Turkey Kaiser, Club Kaiser, Deluxe Club Kaiser, Chicken Salad Kaiser, Tuna Salad Kaiser, Veggie Regular Sub and Veggie Kaiser.

“We are extremely pleased to announce the rollout of this new menu objective,” said Brent Alvord, President of Lenny’s Sub Shop. “Though there are no mandatory federal rules necessitating the mandate of information at this time, we want to remain a consistent and transparent option for our guests, so those looking to monitor their food intake can now better manage their particular choices. The way we see it, at the end of the day, the quality of our subs speak for themselves – we have nothing to hide.”

The announcement will also be supported in-store with fresh and targeted visual displays featuring “12 Fresh Sandwiches Under 500 Calories Starting at only $3.95” content. Featured with a lime-green color display, the menu items introduce a new visual perspective to the Lenny’s Sub Shop board, while simultaneously providing an inviting, intriguing and cost effective lunch solution for guests.

“A lot of exciting things are happening at Lenny’s, in-store and in social media,” Alvord said. “While we have visually tweaked our menu and shop display, the cornerstone of Lenny’s remains intact. The quality and value of our products won’t change.”