Thursday, April 22, 2010

Franchisee Spotlight: Dian Trosclair

Each week, Lenny's will highlight a franchisee. This week, Dian Trosclair, is our spotlight franchisee.

Franchisee Since: May 2008
Franchise Locations: Knoxville, TN; Alcoa, TN

How Dian Trosclair Got Started With Lenny’s Sub Shop

Dian had always wanted to return to Eastern Tennessee, having grown up there with her brother, Sean Norris, and she thought that delving into independent business ownership seemed like the best opportunity to relocate back to Tennessee. When the company that she worked for as Vice President of Strategic Sourcing & Supply Chain Logistics was bought by a private equity company, Dian took the opportunity to become more involved in her Lenny’s locations. Originally beginning as a passive owner of five Lenny’s locations, Dian has recently taken on a more involved approach and is actively involved in the operation of each location, helping during the busy lunch hours and interacting directly with customers to provide them with an exceptional Lenny’s experience.

What Intrigued Dian Trosclair about Lenny’s Sub Shop

Having spent time looking for business opportunities with her brother for several years, Dian became interested in Lenny’s Sub Shop upon seeing the success of the Lenny’s concept. Dian also knew several people who owned Lenny’s locations themselves and had a great experience as franchisees. Dian wanted to be able to work with the public and be a part of a friendly atmosphere, and she ultimately found that opportunity with Lenny’s.

Something Interesting About Dian Trosclair’s Story…

As a franchisee of Lenny’s Sub Shop, Dian looks forward to becoming more involved in the community. While working in the corporate world, she always felt that her work came first and the community came second, but with Lenny’s she feels like she is able to ingrain her business within the community. Currently, through Lenny’s, Dian donates time and resources to Youth Villages, to muscular dystrophy foundations and to a program called ‘Joy of Music’, which provides music lessons to underprivileged children, and Shriners. Dian has seen first hand how many of these organizations have helped her friend’s children overcome difficult illnesses and handicaps. Over the next few years, Dian looks to become involved with additional organizations throughout the community.

For more information about Dian Trosclair, Lenny's Sub Shop or the Lenny's Sub Shop franchise opportunity, please visit http://www.lennys.com/.

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