Location: Oakland, TN
Q: What did you do before franchising with Lenny’s?
A: I’ve always had a passion for the food business. I love to cook and be around food. My grandfather owned a restaurant and catering business and I remember at 12 years old he would put me in the back washing dishes, so that was officially my first position in the restaurant industry. I loved being around him and his knowledge carried over to other family members including my uncle, Danny Robinson, who was also instrumental in setting the path for me in other areas of the food industry. I've worked with distributors, manufacturers and even as a waiter back in college. All areas have given me insight into this business. Owning my own restaurant seemed like the next step for me.
Q: Why was Lenny’s the right fit for you?
A: I’ve always said, “If you believe in what you sell, then a good product will sell itself.” That’s really how I feel about Lenny’s. I love their healthy products and their friendly approach to guest service. Lenny’s corporate was also a big factor in my decision to become a franchisee. They offer great support and ongoing training to their franchisees. They give you all the materials you need to be successful. If you plug yourself into their proven system, you will succeed. After meeting the corporate staff, there’s only one word I’d use to describe them: family. The Alvords are great, and their entire corporate board is made up of the type of people I want to work with as a franchisee. Not to mention the support you get from other Lenny’s franchisees while you get your location up and going.
Q: How do you see your location connecting with the community?
A: A good manager is the key to success in the restaurant industry. I am very fortunate to have Jenny Karcher, who has lived in Fayette County all her life, as my manager. Jenny is that person that everyone wants to be around because of her wonderful personality and people skills. I am very proud of all my employees, because they deliver the “Lenny’s Experience” that each and every customer who comes in our door deserves! I want to be known in the community as the place to go for great food and a great experience. We are going to do whatever we can to help out and be a part of the Fayette county community. I want people to think of Lenny’s as their place in Fayette County to go and get a freshly made sub sandwich with the best service around!
Q: What are your expansion plans?
A: I definitely don't want to stop with one Lenny's. For the time being, my focus is on the first location and having it up and running. My desire is to expand throughout Fayette County with more locations in the future.
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